Browsing Nicola Suyin Pocock by Author "Allotey, Pascale"

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      Moving towards culturally competent health systems for migrants? Applying systems thinking in a qualitative study in Malaysia and Thailand 

      Pocock, Nicola Suyin; Chan, Zhie; Loganathan, Tharani; Suphanchaimat, Rapeepong; Kosiyaporn, Hathairat; Allotey, Pascale; Chan, Wei-Kay; Tan, David (2020-04-06)

      Cultural competency describes interventions that aim to improve accessibility and effectiveness of health services for people from ethnic minority backgrounds. Interventions include interpreter services, migrant peer educators and health worker training to provide culturally competent care. Very few studies have focussed on cultural competency for migrant service use in Low- and Middle-Income Countries (LMIC). Migrants and refugees in Thailand and Malaysia report difficulties in accessing health systems and discrimination by service providers. ...
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      Strengthening the migrant-friendliness of Thai health services through interpretation and cultural mediation: a system analysis 

      Kosiyaporn, Hathairat; Julchoo, Sataporn; Phaiyarom, Mathudara; Sinam, Pigunkaew; Kunpeuk, Watinee; Pudpong, Nareerut; Allotey, Pascale; Chan, Zhie X; Loganathan, Tharani; Pocock, Nicola Suyin; Suphanchaimat, Rapeepong (2020-12-08)

      Background: In addition to healthcare entitlements, ‘migrant-friendly health services’ in Thailand include interpretation and cultural mediation services which aim to reduce language and cultural barriers between health personnel and migrants. Although the Thai Government started implementing these services in 2003, challenges in providing them still remain. This study aims to analyse the health system functions which support the interpretation and cultural mediation services of migrant health worker (MHW) and migrant health volunteer (MHV) ...