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    • Nicola Suyin Pocock
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    Moving towards culturally competent health systems for migrants? Applying systems thinking in a qualitative study in Malaysia and Thailand

    Pocock, Nicola Suyin
    Chan, Zhie
    Loganathan, Tharani
    Suphanchaimat, Rapeepong
    Kosiyaporn, Hathairat
    Allotey, Pascale
    Chan, Wei-Kay
    Tan, David
    2020-04-06

    Cultural competency describes interventions that aim to improve accessibility and effectiveness of health services for people from ethnic minority backgrounds. Interventions include interpreter services, migrant peer educators and health worker training to provide culturally competent care. Very few studies have focussed on cultural competency for migrant service use in Low- and Middle-Income Countries (LMIC). Migrants and refugees in Thailand and Malaysia report difficulties in accessing health systems and discrimination by service providers. In this paper we describe stakeholder perceptions of migrants’ and health workers’ language and cultural competency, and how this affects migrant workers’ health, especially in Malaysia where an interpreter system has not yet been formalised.

    migrants
    migrant health worker
    cultural competency
    language
    migrant health volunteer
    Thailand
    Malaysia
    Research paper
    Text
    application/pdf
    This work is licensed under a Creative Commons Attribution 4.0 International license (CC BY 4.0).
    Open access
    Copyright (c) Pocock et al.
    https://resources.equityinitiative.org/handle/ei/557
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    Movingtowards culturally competent health.pdf

    This item appears in the following Collection(s)

    Collections
    • Nicola Suyin Pocock [9]
    • Rapeepong Suphanchaimat [17]
    • Tharani Loganathan [8]

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