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      Moving towards culturally competent health systems for migrants? Applying systems thinking in a qualitative study in Malaysia and Thailand 

      Pocock, Nicola Suyin; Chan, Zhie; Loganathan, Tharani; Suphanchaimat, Rapeepong; Kosiyaporn, Hathairat; Allotey, Pascale; Chan, Wei-Kay; Tan, David (2020-04-06)

      Cultural competency describes interventions that aim to improve accessibility and effectiveness of health services for people from ethnic minority backgrounds. Interventions include interpreter services, migrant peer educators and health worker training to provide culturally competent care. Very few studies have focussed on cultural competency for migrant service use in Low- and Middle-Income Countries (LMIC). Migrants and refugees in Thailand and Malaysia report difficulties in accessing health systems and discrimination by service providers. ...